Terms & Conditions

All our gift vouchers feature a unique voucher number, Experience vouchers may only be redeemed once, may not be exchanged for cash, replaced if lost and is non-transferable. No change or credit can be given for unused portions of any voucher.

The gift voucher must be presented upon arrival when redeeming the voucher. No photocopies will be accepted. 

All services being exchanged against a voucher must be pre-booked, and the voucher must be presented to the hotel on arrival. The voucher will be surrendered upon redemption.

All Vouchers are exchangeable only against services as defined on the voucher (except monetary vouchers that can be exchanged for any hotel product) and no vouchers can be exchanged for cash.

Lost or out of date vouchers cannot be exchanged or refunded. Only the original voucher may be used.

Vouchers are only redeemable by The George Washington Hotel.

Cancellation of a booking with less than 72 hours before the day of arrival will render the voucher null and void.

Vouchers are valid for between 6 - 12 months from date of issue (see individual vouchers for redemption details), dining vouchers are valid for 6 months.

Overnight stays are based on 2 people sharing and are subject to availability.